Privacy Policy & Shipping Policy

 Privacy Policy  

“Effective Date:01/01/25”

At “starwing”, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, make a purchase, or interact with our services.  

1. Information We Collect

We collect the following types of information:  

a. Personal Information

- Name, email address, phone number  

- Billing and shipping addresses  

- Payment information (processed securely via third-party payment gateways)  

- Account login details (if you create an account) 

b. Non-Personal Information  

- IP address, browser type, and device information  

- Website usage data through cookies and analytics tools  

- Purchase history and preferences  

2. How We Use Your Information

We use the information collected to:  

- Process and fulfill orders  

- Provide customer support and respond to inquiries  

- Improve our website, products, and services  

- Send order updates, promotions, and marketing emails (with your consent)  

- Prevent fraud and enhance security  

3. How We Share Your Information

We do “not” sell or rent your personal information. However, we may share your data with:  

- “Trusted third-party service providers” (payment processors, shipping carriers, analytics tools)  

-“Legal authorities”, if required by law or to protect our rights  

- “Business partners”, if necessary for special promotions or partnerships (with your consent)  

4. Data Security

We take data security seriously and implement measures to protect your personal information from unauthorized access, loss, or misuse. This includes encryption, secure servers, and strict access controls.  

 5. Your Rights & Choices

- “Access & Update:” You can review and update your personal information in your account settings.  

- “Opt-Out:” You can unsubscribe from marketing emails at any time.  

- “Delete Account:” Contact us if you wish to delete your account and associated data.  

- “Cookies Control:” You can manage cookie preferences through your browser settings.  

 “6. Third-Party Links”

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing personal data.  

“7. Changes to This Policy”

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.  

“8. Contact Us”

If you have any questions about this Privacy Policy or your data, please contact us at:  

Email: infostarwinginfo@gmail.com 

“starwing– Your Privacy, Our Commitment!”

Shipping Policy 

Thank you for shopping at Starwing! This page explains our shipping terms so you know what to expect when ordering from us.

1. Order Processing Time

All orders are processed within 1 to 3 business days (Monday to Friday).

Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Time & Shipping Rates

Shipping times vary depending on your location:

Domestic within india: 3–7 business days

International: 7–21 business days

Shipping rates are calculated at checkout and may vary depending on the destination and shipping method.

 3. Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email with a tracking number.

You can track your order anytime using the link provided in your email.

 4. Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate.

We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

5. Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees.

These charges are not included in your order total and are the responsibility of the customer.

6. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of delivery at infostarwinginfo@gmail.com.

We will investigate and work with you to resolve the issue.

7. Delays and Disruptions

While we do our best to ensure timely delivery, we cannot be held responsible for shipping delays caused by:

Weather conditions

Carrier delays

Customs processing

Other unforeseen events

 8. Contact Us

If you have any questions about shipping, feel free to contact our customer service team:

infostarwinginfo@gmail.com

https://starwing.in/